Your privacy is our priority. This document transparently explains how clubb77 collects, uses, stores and protects your personal data as a member of our platform.
π Important Note: By registering or continuing to use the clubb77 platform, you confirm that you have read and understood this Privacy Policy. This policy forms part of Terms and Conditions us and are legally binding.
Clubb77 ("we", "Platform") takes personal data protection very seriously. This Privacy Policy describes our practices regarding information collected through the clubb77.net website, the clubb77 mobile app, and all related services we offer to members in Malaysia.
This document is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally accepted data protection standards. We are committed to ensuring that every piece of information you share with us is handled with full integrity, diligence, and in accordance with applicable law.
This policy applies to all individuals who register as members, visit our website, use our mobile app, or interact with any service provided by clubb77. If you do not agree with any part of this Privacy Policy, please discontinue use of our platform.
We only collect data that is genuinely necessary to provide you with the best service. Below is a summary of the data we collect and why:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, transaction notifications |
| Financial Information | Bank account number, e-wallet name, transaction history | Deposit and withdrawal processing |
| Usage Data | Wagering history, games played, session duration | Service improvement, responsible gaming |
| Technical Data | IP address, device type, web browser, general location | Account security, fraud detection |
| Communication Data | Live chat records, support emails, filed complaints | Customer support, quality improvement |
Data is collected directly from you during registration, platform use, or through trusted third-party service providers such as payment processors. We never purchase personal data from external sources unrelated to our services.
Clubb77 uses your personal data only for legitimate, clearly stated purposes. We will not use your data for any other purpose without first obtaining your additional consent.
The primary purposes for which your data is used include:
βΉοΈ Note: You may withdraw consent to receive marketing communications at any time by contacting our support team. Withdrawing this consent will not affect your core account services.
Clubb77 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your data is shared only in the following limited circumstances:
All third parties that receive your data from clubb77 are required to uphold security and privacy standards equal to or higher than our own. They are not permitted to use that data for any purpose outside the scope of the services provided.
We continuously invest in the latest security infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:
π Best Practices: While we implement the best protections on our end, the security of your account also depends on your actions. Use a strong password, enable 2FA, and never share your login credentials with anyone.
Clubb77 uses cookies and similar tracking technologies to enhance user experience and ensure platform security. Cookies are small files stored on your device when you visit our website.
Types of cookies we use:
You may manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect your ability to use certain platform features fully.
As a clubb77 member and an individual protected under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time.
You may update or correct inaccurate personal data through your account settings.
You may request deletion of your personal data, subject to legal record-keeping requirements.
You may object to the processing of your data for marketing purposes at any time.
You may request your data in a structured format for transfer to another platform.
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of the rights above, contact our customer support team via live chat or email. We will process your request within 14 business days. Some requests may require additional identity verification to protect the security of your account.
Clubb77 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
The clubb77 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process or store personal data of any individual under the age of 18.
If we find that a child's personal data has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate action to delete that data and close the associated account. Parents or guardians who suspect their child has registered on our platform may contact us immediately for follow-up.
Clubb77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt. Any material changes will be communicated to members via in-platform notifications or email to your registered address.
The latest version of this Privacy Policy is always available on the clubb77 website. The "Last Updated" date shown at the top of this page indicates when the document was last revised. Continued use of the platform after any revisions constitutes your acceptance of the updated policy.
π‘ Tip: We recommend reviewing this Privacy Policy periodically, especially after receiving amendment notifications, to ensure you always understand how we manage your personal data.
If you have any questions, concerns, or complaints regarding how we handle your personal data, our dedicated data protection team is ready to assist you.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or any relevant regulatory body under PDPA 2010.
We do more than comply with the law β we make data protection a core part of our work culture and our primary commitment to every member.
All data management practices at clubb77 are designed and audited to ensure full compliance with Malaysia's Personal Data Protection Act 2010.
256-bit SSL encryption technology protects every communication and transaction you make β the same standard used by leading financial institutions.
Your personal data has never been and will never be sold to advertisers or third parties. Your information is used solely to improve our services to you.
Our identity verification process uses secure, encrypted channels. Your documents are processed promptly and stored to the highest security standards.
You have full control β access, correct, delete, or download your data at any time. Requests are processed within 14 business days.
Clubb77's infrastructure and data practices are reviewed regularly by independent cybersecurity experts to ensure protection standards remain up to date.
Register your clubb77 account with confidence β your privacy is fully protected by the latest technology and our genuine commitment. Join over 100,000 Malaysian members who trust clubb77.